Physically disconnect devices from your network / internet that you suspect has been compromised:

• Disconnect any network cables, if your device is connected by wire (cat 5, cat 6, etc.)
• Disable Wi-Fi connection
• Not necessary to power down device once it’s disconnected from network / internet

Start documenting what happened:

• Write down the 5 W’s: “What, Where, When, Who, Why”, plus “How”
• Screen shots of problem screens
• Pictures

Assess / research what impacts have occurred to your business:

• Were financial assets lost?
• Are data files missing?
• What type of losses has your business incurred?

Contact the Federal Bureau of Investigation (FBI )for assistance and guidance:

FBI, Hawaii Office
Cyber Group
91-1300 Enterprise Street
Kapolei, HI 96707
(808) 566-4300

REMINDER:  Back Up of Data Files

• Ensure you maintain back-ups of your data files
• These backups should not be on any device that is connected to a (any) network / internet
• Keep current copies of these back-ups
• Number and frequency of these backups should be a part of your normal business operation